Technical Support

Should your system need emergency verification or repairs, our service department can take your call 365 days a year, 24 hours a day. And our rates are always very affordable, even on holidays.

Remote Monitoring Station

Quebec City: 418 871-0199

Montreal: 514 877-9991

Toll-free: 1 866 269-0199

You may also contact our technical director, Gilbert Bélanger: gbelanger@alarmemicrocom.com. He will be pleased to help you.

For Videocom technical support, please e-mail us at: support@videocom.ca.

Warranties

We always offer the finest quality products and services. We give a one-year warranty on parts and labor for every security system we install.

You can also take advantage of our full warranty program (parts and labor) on all equipment we install, often for as little as 4% of your annual costs. Ask us for details!

User Guides

Alarm System

Go to the Panel Guides website to download the user guide for your alarm system.

Videocom

You can also download user guide for Videocom technology. (French only)